We do not accept returns or exchanges. However, if you are unhappy with your order, kindly send us a message on Facebook/Instagram or call your nearest Omakase branch to let us know how we can better serve you:
Ayala Malls Feliz
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take 7-10 days for your bank or credit card company to process and post the refund too.